Covid Refund Policy

Covid Refund policy

In case of a surge in Covid cases and should there be a situation wherein guests could not travel, we will retain 20% of the deposit as an admin fee towards our time in designing holidays and arranging logistics. For the balance amount, we will issue a credit note to be utilized for a future date for the advance paid in case of following situations:

• If there is a resurgence in infection rates to the extent that your government restricts all non-essential travel.
• If India as a destination is under an official government-sanctioned lockdown and prohibits guests from traveling.
• If the guest has contracted Covid-19 within 21 days of travel and has the correct test proof of documentation.
• If the guest has been placed in quarantine or forced self-isolation 21 days prior to travel subject to proof of documentation.

 We pay advance to hotels between 45 – 30 days, and hotels usually do not give refunds. They issue a credit note for a future date to be utilized by the same guests. Some of the hotels offer refunds, which we pass on to the guests.